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Staff Showcase: Celebrating 20 Years

July 30, 2024

In our Staff Showcase series, we’re highlighting individuals who make Canvas Health an exceptional mental health provider. Today, we shine the spotlight on Sarah Melby who has dedicated 20 years of her career to making a difference in our community.

Join us in thanking our incredible staff for their contributions to our mission!

Celebrating 20 Years with Canvas Health

Sarah Melby

Sarah Melby - Minnesota mental health clinic

We are thrilled to recognize Sarah for her 20 years of service at Canvas Health. She joined the agency in March 2004 as an AR/Billing Specialist and advanced her career in the AR team as an AR Billing/Collection Specialist, Senior Billing/Collection Specialist, Senior Billing Specialist and currently Billing Revenue & Credentialing Supervisor.

Sarah is truly an expert in understanding our complex billing requirements to make sure staff get paid for the services they deliver to our clients. She helped us implement our previous EHR Profiler more than 15 years ago, and she was a valued project team member on the Credible implementation project which went live in February 2021.

Since then, Sarah has managed and updated our billing matrix in Credible which is significantly more complex than Profiler was. And our CCBHC designation since February 2022 has only added to the billing fun as well as our cost reporting requirements! In addition Sarah is also providing information and guidance for our credentialing process which is a critical prerequisite to getting paid for services.

All along Sarah has always been eager to grow her skills and take on challenging assignments, and she also shares her skills with others to solve workflow problems or billing issues. She is great at data analytics and identifying the root cause of problems that we come across on a regular basis. We are very fortunate to have Sarah on our team. Thank you to Sarah for 20 years of dedicated service to Canvas Health!

Congratulations, Sarah!

 


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